These Terms of Service ("Terms") govern your use of the website located at lovingarm.com (the "Site"), operated by Loving Arms Senior Assistance ("Loving Arms," "we," "us," or "our"). Please read them carefully.
By accessing or using lovingarm.com, you agree to be bound by these Terms and by our posted policies. If you do not agree with any part of these Terms, please do not use the Site. If you use the Site on behalf of a family member or another person, you represent that you have the authority to do so.
Loving Arms Senior Assistance is a private-pay, non-medical in-home care agency serving families in Houston, Texas and the surrounding communities. Our services include companionship, personal care assistance (such as bathing, dressing, and grooming), homemaking and light housekeeping, meal preparation, medication reminders, respite care for family caregivers, and similar non-medical support.
We are not a medical provider. We do not provide skilled nursing, physical or occupational therapy, medical treatment, medication administration, or medical advice. If you or your loved one has a medical need or emergency, please contact a physician, call 911, or seek appropriate licensed medical care.
The content on this Site — including any guides, articles, or explanations regarding long-term care insurance, VA Aid & Attendance, private pay, or other ways to fund care — is provided for general informational purposes only. It is not legal, financial, tax, insurance, or medical advice, and it should not be relied upon as such.
Benefit programs, insurance policies, and eligibility rules vary and change over time. You should confirm any specific details with the relevant provider, insurance carrier, government agency, or qualified professional before making decisions.
Loving Arms is glad to help families explore options for paying for care, including long-term care insurance and the VA Aid & Attendance benefit. However, we do not determine eligibility for any insurance or government benefit, and we do not guarantee that any claim, application, or benefit will be approved. Approval decisions are made solely by the applicable insurance carrier or government agency according to their own criteria.
Our current private-pay rates are $25–$35 per hour. Rates depend on the type and level of care and are subject to change. The rate that applies to your care, along with the services included, will be confirmed in a written care agreement before care begins. We do not require a long-term contract.
We offer a free in-home assessment to understand your loved one's needs and to discuss a care plan. An assessment is informational and does not by itself create a care relationship. The actual delivery of care is governed by a separate written service agreement between you and Loving Arms, which sets out the scope of services, schedule, rates, and other terms.
All content on this Site — including text, graphics, logos, images, and the overall design — is owned by or licensed to Loving Arms Senior Assistance and is protected by applicable intellectual property laws. You may view and use the Site for your own personal, non-commercial purposes. You may not copy, reproduce, republish, or distribute any part of the Site without our prior written permission.
The Site may contain links to third-party websites, such as insurance carriers or government agencies, provided for your convenience. We do not control and are not responsible for the content, accuracy, or practices of any third-party site. Following a link is at your own risk, and any dealings you have with a third party are solely between you and that third party.
The Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Loving Arms Senior Assistance will not be liable for any indirect, incidental, or consequential damages arising out of your access to or use of the Site or reliance on its content. Nothing in these Terms limits any rights or obligations that arise under a separate written service agreement for the delivery of care.
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute relating to these Terms or your use of the Site will be subject to the jurisdiction of the courts located in Harris County, Texas.
We may update these Terms from time to time. When we do, we will revise the effective date shown at the top of this page. Your continued use of the Site after any changes take effect constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact us: