4141 Southwest Freeway, Suite 200, Houston, TX 77027 · lovingarms05@gmail.com
LTC Insurance accepted — accepting new clients
Long-Term Care Insurance · Houston, TX

Your parent's LTC Insurance policy can pay for in-home care in Houston

Loving Arms accepts most major long-term care insurance carriers — Genworth, Mutual of Omaha, John Hancock, Transamerica, and more. We verify your parent's policy, handle the claims paperwork, and can have a caregiver in your parent's home within 24 hours of authorization.

Most major LTC carriers accepted
We bill the carrier directly
Care within 24 hours of authorization
70%
of Americans over 65 will need some form of long-term care — most of it provided at home, not in a facility
$0
out-of-pocket for care once your parent's LTC Insurance elimination period is complete and benefits begin
24 hrs
typical time from insurance authorization to having a background-checked Loving Arms caregiver in your parent's home
Policy benefits

What LTC Insurance covers at Loving Arms

Most comprehensive LTC policies cover all of these services when provided by a licensed home care agency. Coverage for each service depends on your parent's specific policy terms.

Personal Care (ADL Support)

Bathing, dressing, grooming, toileting, transferring, and mobility assistance — the core activities that trigger most LTC Insurance benefits. Covered by virtually every comprehensive LTC policy.

Companion & Homemaker Care

Conversation, activities, transportation, meal preparation, light housekeeping, and medication reminders. Covered by most modern LTC policies issued after the late 1990s.

Dementia & Alzheimer's Care

Cognitive impairment is a qualifying trigger on most LTC policies. Specialized dementia caregivers provide structured routines, safety supervision, and memory engagement — often at expanded benefit levels.

24-Hour & Live-In Care

Around-the-clock supervision and care for seniors who cannot be left alone safely. Many LTC policies have a monthly maximum benefit that accommodates full-time care — we'll help you understand what's authorized.

Respite Care for Family Caregivers

Relief care while a primary family caregiver takes a break. Some LTC policies include a specific respite benefit; others cover it under the standard home care benefit. We'll check your parent's policy.

Post-Hospital Recovery Care

Care following a hospital stay, surgery, or rehabilitation — helping your parent recover safely at home. Most LTC policies cover recovery care when the qualifying ADL or cognitive trigger is met.

Accepted carriers

LTC Insurance carriers we work with

Loving Arms accepts most major long-term care insurance carriers. Don't see your parent's carrier listed? Call us — we likely work with them.

Genworth
& CareScout Network
Mutual of Omaha
United of Omaha
John Hancock
Manulife subsidiary
Transamerica
Life & Annuity
Northwestern Mutual
Long-Term Care
New York Life
LTC Insurance
Bankers Life
& Casualty
Lincoln Financial
MoneyGuard & others

Also accepted: MassMutual, Pacific Life, Unum, Aetna (legacy LTC), MetLife (legacy LTC), State Farm (legacy LTC), and most other carriers. Call us to confirm →

The claims process

How to use your parent's LTC policy with Loving Arms

We guide families through the full process — from policy review to care starting in the home.

STEP 01

Free policy review call

Call us at 281-901-8279 with your parent's policy benefits summary. We'll confirm what services are covered, the daily or monthly benefit amount, the elimination period, and any documentation requirements.

STEP 02

Initiate the claim

Contact your parent's insurance carrier to open a claim. They'll send claim forms and may arrange a care assessment or require a physician statement. We'll tell you exactly what to expect from your carrier.

STEP 03

We provide the care plan & documentation

Loving Arms prepares the care plan, caregiver visit records, and service documentation that your carrier requires to process and continue the claim. We handle the paperwork so your family doesn't have to.

STEP 04

Care begins — billing goes to the carrier

Once authorized, a background-checked caregiver is in your parent's home — often within 24 hours. We bill the insurance company directly for most carriers, so your family simply focuses on your parent's care.

Policy details

Understanding your parent's LTC policy terms

LTC Insurance policies have several key terms that determine when and how much they pay. Here's a quick guide.

Term What it means Typical range Loving Arms can help
Daily Benefit Amount The maximum amount the policy pays per day for covered care $100 – $300+/day Yes — we'll price care within your benefit
Benefit Period How long the policy will pay benefits (total duration of coverage) 2 – 5 years or lifetime Yes — we track usage to help maximize your benefit period
Elimination Period Days of care your parent pays for before the insurance kicks in 30, 60, or 90 days Yes — we provide care during the elimination period at private-pay rates
Inflation Protection Annual increase in the benefit amount (if included in the policy) 3–5% compound or simple Yes — we confirm the current benefit level with your carrier
Qualifying Triggers The conditions that must be met for benefits to begin (ADL or cognitive impairment) 2 ADLs or cognitive impairment Yes — we document care activities to support ongoing claim approval
Indemnity vs. Reimbursement Whether the policy pays a set daily amount (indemnity) or reimburses actual costs (reimbursement) Varies by policy Varies — we bill directly for reimbursement policies; indemnity pays the family
Frequently asked

LTC Insurance home care — common questions

Does long-term care insurance cover in-home care in Houston?
Yes, most long-term care insurance policies cover in-home care, including personal care, companion care, and supervision services. Coverage depends on your parent's specific policy — the daily benefit amount, benefit period, elimination period, and qualifying triggers (typically needing help with 2 or more Activities of Daily Living, or a cognitive impairment like Alzheimer's). Loving Arms can verify your parent's coverage and help navigate the claims process. Call 281-901-8279 for a free policy review.
What insurance carriers does Loving Arms accept?
Loving Arms accepts most major long-term care insurance carriers, including Genworth, Mutual of Omaha, John Hancock, Transamerica, Northwestern Mutual, New York Life, Lincoln Financial, Bankers Life, MassMutual, and others. We also work with CareScout (Genworth's care coordination network). If you are unsure whether we work with your parent's carrier, call us at 281-901-8279 — in most cases we can verify eligibility within one business day.
What is an elimination period and how does it affect starting care?
The elimination period (also called a waiting period) is the number of days your parent must pay for care out-of-pocket before the LTC insurance benefit begins — typically 30, 60, or 90 days depending on the policy. Once the elimination period is satisfied, the insurance pays the daily or monthly benefit for covered care. Loving Arms can start care immediately during the elimination period at competitive private-pay rates, then transition billing to the insurance carrier once coverage begins. Call us to discuss your parent's specific policy timeline.
How do I file an LTC insurance claim for in-home care?
Filing an LTC insurance claim typically involves four steps: (1) Contact your parent's insurance carrier to initiate the claim — they will send claim forms and may schedule a care assessment. (2) Have your parent's physician complete an Attending Physician Statement documenting the need for care. (3) Submit the completed forms to the carrier, along with the care plan and any required documentation. (4) Once approved, the carrier pays benefits according to the policy terms. Loving Arms has experience working with all major carriers and can help your family gather and submit the documentation needed to start benefits quickly. Call 281-901-8279 — we'll guide you through every step.
What triggers LTC insurance benefits for in-home care?
Most LTC insurance policies pay benefits when your parent meets one of two qualifying triggers: (1) Functional impairment — needing substantial help with 2 or more Activities of Daily Living (ADLs) such as bathing, dressing, eating, transferring, continence, or toileting; or (2) Cognitive impairment — a diagnosis of Alzheimer's disease or another form of dementia requiring supervision for safety. The insurance carrier typically conducts an independent assessment to verify the trigger. Loving Arms caregivers are trained to document care activities in a way that supports the ongoing claim.
Can Loving Arms bill the insurance company directly?
Yes. For most major LTC insurance carriers, Loving Arms submits claims and care documentation directly to the insurance company so your family does not have to manage the billing process. Some policies pay benefits directly to the policyholder rather than the care provider — in those cases, we provide detailed invoices and service records that make it straightforward for your family to submit for reimbursement. Our billing team is experienced with LTC insurance requirements and can typically set up billing within a few days of care beginning.
Does LTC insurance cover companion care and homemaker services?
Many LTC policies cover companion care and homemaker services, but coverage varies by policy. Policies issued after the late 1990s typically provide broader coverage that includes companion and homemaker services alongside personal care. Older or more restrictive policies may only cover hands-on personal care (bathing, dressing, etc.). Loving Arms can review your parent's policy benefits summary with you and structure the care plan to maximize what the policy covers. Call 281-901-8279 to discuss your parent's specific policy.
What if my parent's LTC insurance doesn't fully cover the cost of care?
Many families combine their LTC insurance benefit with other funding sources. Options include private pay at $25-$35/hr (paying the difference), VA Aid & Attendance for eligible veterans and surviving spouses, and CareScout care coordination benefits. Loving Arms works with families to find the right combination of funding so your parent gets the hours of care they need. Learn more on our Ways to Pay page, or call 281-901-8279 to discuss your parent's specific situation.
Service area

LTC Insurance home care across Greater Houston

Loving Arms provides LTC Insurance-covered home care throughout Houston and surrounding communities.

Houston (Galleria) Memorial River Oaks West University Place Bellaire The Heights Midtown Montrose Sugar Land Katy Pearland Missouri City Stafford Friendswood League City Cypress Spring The Woodlands Sugar Land → Katy → Pearland → Memorial →
Other options

Additional ways Houston families pay for care

LTC Insurance is one of several funding sources. Many families combine options — we'll help you find the right mix for your parent's situation.

Private Pay

Private Pay — $25–$35/hr

Pay directly for care at $25–$35/hr — more affordable than national franchises ($30–$40+/hr). No long-term contract, a free in-home assessment, and care can start within 24 hours.

Ways to Pay
CareScout

CareScout

CareScout (formerly Genworth's care coordination network) connects policyholders to quality-credentialed care providers. Loving Arms is a CareScout-accepted provider in the Houston area.

Ask about CareScout
Veterans Benefits

VA Aid & Attendance

Veterans and surviving spouses may qualify for the VA Aid & Attendance pension benefit, which can pay for in-home care. Loving Arms works with veterans and their families to access this benefit.

Ask about VA benefits
Our services

Care services covered by LTC Insurance at Loving Arms

All of the following can be provided under your parent's LTC Insurance policy, based on what's authorized in their care plan and policy terms.

Personal Care

Bathing, dressing, grooming, mobility assistance — the core ADL support that triggers most LTC Insurance policies and keeps your parent comfortable at home.

Learn more
Dementia & Alzheimer's Care

Specialized memory care at home — consistent routines, safety supervision, and cognitive engagement — often authorized under LTC Insurance for seniors with dementia diagnoses.

Learn more
24-Hour & Live-In Care

Around-the-clock care for seniors who cannot be left alone safely. Many LTC Insurance policies include monthly maximums that accommodate full-time in-home care.

Learn more

Ready to use your parent's LTC Insurance for in-home care?

One call is usually enough to confirm whether your parent's policy covers care and what the next steps are. We'll verify coverage and walk you through the process — no obligation.

281-901-8279
Available 24/7 · Free policy review · Care within 24 hours of authorization
Free LTC policy review
281-901-8279